Support 1800 985 445

About Us

Meet Our Executive Team

Mark Bayliss - Acting Chief Executive Officer and Managing Director

Mark Bayliss was most recently the Chief Executive Officer of Grays eCommerce Group Limited prior to its acquisition by Eclipx Group Limited in August 2017.

Prior to that he was the Chief Executive Officer of Quick Service Restaurant Holdings (QSRH), a national fast food chain of 630 franchised restaurants. Before working for QSRH Mark spent four years as a Partner at Anchorage Capital, a Sydney based private equity fund specialising in the turnaround of underperforming businesses. Mark has also performed roles as Executive Chairman of Burger King (NZ), Chief Financial Officer of Australian Discount Retail and Chief Financial Officer of Fairfax Media Limited.

Mark is a member of the Institute of Chartered Accountants in England & Wales – ACA.

Gavin Gomes - Executive General Manager, Australia

Gavin joins CSG on 26 August 2019 as Executive General Manager of Australia. Over the last 20+ years Gavin has built highly successful and engaged teams throughout Australia and Asia, focusing on re-imagining the customer experience.

Prior to CSG, Gavin was the Group Executive Director for Canon Australia. He has also held senior executive leadership roles with iconic brands including IBM, Telstra and Australia Post, and founded two start-up companies in the technology space.

Gavin is a graduate of the Australian Institute of Company Directors, holds a Master’s degree in Marketing and Finance from UNSW and a Bachelor’s degree in Commerce.

Ashley Conn - Chief Financial Officer

Ashley joined CSG in November 2018 and has extensive experience in Accounting and Finance across several companies and industries. His prior experience includes Goldman Sachs, Morgan Stanley (in both Australia and the US), ABN Amro and Arthur Andersen in advisory roles focussed on all financial aspects of company turnarounds, positioning for rapid growth, M&A, and debt management. Ashley is a member of Chartered Accountants Australia and New Zealand.

Chris Mackay - Executive Manager, New Zealand

Chris Mackay joined CSG in September 2015 through the acquisition of CodeBlue Limited. Chris has been shareholder and director of CodeBlue since 2007 becoming CEO in 2014. Chris has over 35 years’ of experience in the technology industry, with over 16 of those years as CEO of various companies. Prior to his role at CodeBlue, Chris was CEO of successful software development company The Optima Corporation (acquired in April 2014 by Intermedix US) and CEO of New Zealand IT services company ComputerLand (acquired by Telecom in 2004).

Arthur Mitchell - Interim Head of Information Technology

As Interim Head of Information Technology, Arthur oversees the Information Technology/business transformation program and overall IT governance. Prior to joining CSG, in a career spanning over 30 years, Arthur has held various global and Asia Pacific CIO/Head of IT/IT Director roles for international industrial companies including LafargeHolcim, Dana Automotive and Valmont Industries.

Arthur holds a Bachelor of Engineering (Mechanical) from Victoria University in Melbourne.


Steve Rowe - Chief People Officer

Steve is a highly experienced human resources executive who joined CSG in April 2019.

Previously, Steve has led the people and culture function in blue chip companies, both listed and unlisted, across multiple industry sectors, including Perpetual, Pfizer and IAG.

Steve is focused on delivering people and culture strategies that align with CSG’s longer-term goals, allowing everyone in the business the opportunity to do their best work.

Steve holds a Bachelor of Arts (Psych/Phil) from the University of Keele in the United Kingdom.


Howard Edelman - Interim General Counsel and Company Secretary

Howard Edelman joined CSG in May 2019 and brings over 25 years’ corporate and commercial experience across a variety of industries, including technology and investment banking.

He was previously General Counsel and Company Secretary of AUB Group Limited, iSOFT Group Limited and CIMB Australia, and worked at ASIC in developing company reforms.

Howard is admitted to practice law in NSW and New York, USA, has a Juris Doctorate from Brooklyn Law School, and a Bachelor of Arts from Hamilton College.